Cambridge and the county first, then out through Suffolk, Suffolk and further. Every town listed can drop off at Compass House at Vision Park or post a drive insured — both start the same free 48-hour diagnostic, and return shipping is free whichever you choose.
Out of Cambridge we reach the whole of Cambridgeshire and the north-east edge of Suffolk — drop-off for towns close by, insured post for those further out.
Everything inside half an hour of the bench at Vision Park — close enough that most people bring the drive in themselves.
The northern half of the county, where the work turns agricultural and industrial and the media arrives in worse condition.
From Newmarket's bloodstock records out to the offshore survey data coming off the Norfolk and Suffolk coast.
Pharmaceuticals and laboratory work at the northern end, legal and administrative records further down.
Aerospace and bioscience datasets at Stevenage, distribution and enterprise storage at Milton Keynes, and postal coverage into Kent.
If your town is not listed individually, the county page covers it — and insured post works from anywhere in the UK.
Send the device over with a short account of what happened to it. The diagnostic costs nothing and commits you to nothing, and the figure that follows is fixed in writing before anything is opened.
Nothing can begin until the device is on the bench, which makes this the only step that needs anything from you. Pack it properly, put your details in with it, and send it over. What follows is a free diagnostic and a written figure, in that order.
Posting it? Use something tracked and insured — whatever is on the drive is worth considerably more than the postage. Bringing it in? Weekdays, 9am to 5:30pm, and it still wants packing as above for the journey.
Tell us what the device is, what it is doing, and anything already tried — an engineer will come back with a realistic view of the odds and a price band, before you commit to posting anything.
We’ll be in touch shortly. For anything urgent, call 01223 655015.
Wherever you are across Cambridgeshire and the East of England, it’s all handled from one place — our unit at Vision Park, CB24 9AD. Drop off in person, or send it by tracked post.