Searched “data recovery near me”? The thing that matters isn’t a shop down the road — it’s a proper in-house operation with the correct kit and careful, secure handling. We cover the whole of Cambridgeshire, and reaching us is easy in two ways: come in and hand it over, or send it to us fully insured by post.
You’ll find us at Compass House, Vision Park, Cambridge CB24 9AD, open weekdays from 9am to 5:30pm.
Driving it in removes two transit days from the schedule. On a deadline that is the single biggest thing proximity gives you.
Handing a drive to the person who will work on it, and describing what happened in your own words, gets to the fault faster than any web form.
A local address matters only if the work is done at it. A collection point that posts your drive to a laboratory in another county has given you the worst of both.
Proximity saves transit, not laboratory time. Imaging a failing 4 TB drive takes as long in Cambridge as it does anywhere.
Deliberately not in the city centre, and that is worth explaining.
Compass House, Vision Park, Chivers Way, Cambridge CB24 9AD. Two minutes off the A14 at Junction 32, with parking outside the door and the guided busway stopping at Histon & Impington five minutes' walk away.
Sitting north of the city rather than in it means Ely, Huntingdon, St Ives, Newmarket and Royston are all inside half an hour without going near Cambridge traffic. For most of our catchment that is considerably more convenient than a central address would be.
Everything is done at that address. Nothing is forwarded to a partner laboratory, and data does not leave the UK.
A substantial share of the work on this bench in any week arrived by courier rather than by hand — Norwich, Ipswich, the Kent towns and Milton Keynes mostly reach us that way. We cover the return leg on every job.
The one difference is when the clock starts: the 48-hour diagnostic begins the morning your package is opened rather than the day you rang. Everything else is identical, including the fixed price and the no fix, no fee terms.
Pack the bare drive rather than the machine around it where you can, in an anti-static bag with padding, and put your details inside the box as well as on it.
It saves the transit days, which on a deadline matters. It does not shorten imaging or reconstruction, and anyone suggesting proximity does that is overselling it.
Ask directly, and ask where the data goes. A good deal of UK recovery is subcontracted onward. Ours is not, and we will tell you the same thing on the phone as on this page.
No, and nobody honest offers that. The free diagnostic alone takes up to 48 hours because it is done properly rather than quickly.
It is a laboratory rather than a shop, at Vision Park, open Monday to Friday 9am to 5:30pm. Ring before coming and the right person will be expecting you.
Insured post both ways with the return leg at our cost. If speed matters more than anything and you are at the far edge of our catchment, a closer lab may genuinely suit you better and we will say so.
The same wherever you are: from £250 +VAT for cards and USB, £300 +VAT for a drive, £500 +VAT for arrays.